QUALIFICATIONS:

EXAMPLE OF DUTIES:

GENERAL REQUIREMENTS:

DEPARTMENT: Medical

POSITION TYPE: Full-time 

POSITION: Registered Dietician / Nutritionist

REPORTS TO: Chief Medical Officer 

SALARY: TBD

SUMMARY: Under the general supervision of the Chief Medical Officer, the Registered Dietitian/Nutritionist develops and carries out programs for the promotion of Health and the prevention of diseases, including assessing dietary practices; provides nutrition education and dietary counseling to Health Council patients.

JOB DUTIES AND RESPONSIBILITES:

To be conducted in accordance with WOHC Policies and Procedures

• Plans, organizes, develops, and conducts nutrition services for patients receiving care in the clinic.
• Provides patient care via individual appointments and group activities, to improve nutrition and dietary practices.
• Reviews medical orders for diets prescribed or recommended for patients by their provider(s).
• Interviews patients to obtain information regarding dietary habits and preferences for guidance in planning diets and modifying dietary patterns.
• Provides nutritional follow-up to monitor patient/client progress in adopting modified dietary habits, to provide support, and to assess compliance with recommended dietary changes.
• Prepared nutrition assessments and high-risk care plans; counsels according to plans and provides for appropriate follow-up.
• Performs all duties for successful patient/client electronic health record maintenance within the designated time set by the organization. 
• Attends general and medical staff meetings and participates in quality improvement projects.
• Performs all duties and services in full compliance with WOHC’s service excellence standards.
• Performs other related duties as may be assigned by the CMO, COO, and/or other designee.

QUALIFICATIONS:

• Bilingual in English/Spanish OR English/Arabic strongly preferred.
• Excellent communication skills at level necessary for taking patients’ medical histories, understanding provider and supervisor instructions, and for accurately documenting patients’ medical information. 
• Intermediate to advanced computing and phone skills.
• Experience working in an electronic medical record environment.
• Ability to memorize, retain and recall pertinent skills and information.
• Working knowledge of “Universal Precautions” and demonstrated professionalism at all times.
• Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
• Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
• Valid driver’s license or state I.D.

EDUCATION AND EXPERIENCE:

• Current, valid California Dietician registration (RD).
• Valid Cardio Pulmonary Resuscitation Card (CPR).
• Minimum 1-year experience as RD in an outpatient clinic preferred.

ORGANIZATIONAL VALUES:

Service Orientation: Demonstrates a commitment to serving internal and external customers and or patients. Consistently seeks ways to improve service delivery and communicates ideas to management as needed.  

Communication: Communicates clearly, accurately, and concisely in verbal and written forms.  Effectively adjusts communication to specific situations and diverse audiences to ensure information is understood.  Work effectively with multi-cultural and economically diverse patients.

Teamwork: Provides meaningful contributions and actively participates in team activities.  Works as part of the care team to provide evidence based care, health coaching, self-management tools and proactively addressing the needs of patients and their families.

Quality: Actively participates in identify areas for improvement and establish methods for quality improvement. 

Compliance: Stays in compliance with organization’s policies by being current in state mandated certification requirements and completing assigned policies and trainings in a timely manner.

MENTAL AND PHYSICAL DEMANDS:

• Pace of Work:   High stress, very rapid, and demanding
• Concentration:   Constant
• Standing and Walking Time Required:   At least 50% of the time
• Time Speaking and Listening:   60% – 70%
• Environmental and Health Hazards: Frequent exposure to communicable diseases and other conditions common to a clinic environment.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit. The employee frequently will use hands and fingers to operate a computer keyboard, mouse and telephone keyboard, and talk or hear. The employee must occasionally bend, lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

POSITION DESCRIPTION REVISIONS

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with these roles.  While this is intended to be an accurate reflection of the current Position, management reserves the right to revise the Position or to require that other or different tasks be performed when circumstances change.  This Position description replaces all previous Position descriptions for this position.

QUALIFICATIONS:

EXAMPLE OF DUTIES:

GENERAL REQUIREMENTS:

Please submit a cover letter with your resume.

Provides EPSDT (Early and Periodic Screening, Diagnostic, and Treatment) school-based mental health services, including crisis intervention and case management services to qualified children primarily at MLK Elementary School (as well as other schools in the area).

REQUIRED QUALIFICATIONS:

1. Possession of a Master’s Degree in a Social Work, Professional Clinical Counseling or Marriage and Family Therapy accredited school/program.

2. Registered as an ASW/AMFT/APCC or possession of a State of California License as an LCSW/LMFT/LPCC/PsyD.

Unlicensed applicants must present a verifiable registration number issued by the California Board of Behavioral Science of their eligibility as an Associate Clinical Social Worker (ASW), Associate Marriage and Family Therapist (AMFT), or Associate Professional Clinical Counselor.

3. Knowledge of principles and practices of modern psychosocial assessment, psychotherapy and DSM-5.

4. Knowledge of principles and techniques of mental health education and mental illness prevention.

5. Basic computer skills (i.e. familiarity with Microsoft Word, Excel, etc.) and ability to navigate the internet.

6. Must possess a valid California Drivers license, maintain person auto/liability insurance and qualify for the Council’s automobile insurance.

7. Applicant must successfully pass fingerprinting clearance from the Department of Justice within the first 30 days of employment.

DESIRED QUALIFICATIONS:

1. Familiarity with the Oakland Unified School District.

2. Experience working in a multi-disciplinary setting.

3. Familiarity with Alameda County Behavioral Health Services documentation and billing.

4. Experience with EHR; OCHIN EPIC a plus.

EXAMPLE OF DUTIES:

1. Provides individual and group therapy in the school milieu; may provide services in the home, field or office if indicated and appropriate.

2. Provides case management services in support of the child’s school success.

3. Provides psycho-social assessments.

4. Provides and updates individual service plans that include measurable objectives based on assessment findings.

5. Develops effective therapeutic relationships with clients.

6. Brokers services that will enhance client support from other service providers and agencies.

7. May participate in school-based conferences.

8. Develops effective working relationships with school personnel and families of identified children.

9. Maintains case records and histories in accordance with department standards; prepares reports and correspondence as required.

10. May perform other duties that are related to the above and which fall within the scope of the Psychiatric Social Worker classification.

General Requirements:

1. Attends work regularly and punctually (M-F, 8am-5pm); is readily accessible during work hours to peers; limits absences from own duty stations and limits visits and activities which distract other from their performance of duties.

2. Works cooperatively with immediate supervisor, department members and with other staff persons, as required.

3. Treats all patients/clients/visitors with respect and courtesy.

4. Remains competent in skills required for position.

5. During the initial 30 days of employment, and for the continued tenure of employment, becomes and remains knowledgeable about and in compliance with agency and department policies and procedures in the following areas:

a. Confidentiality of patient/client/fellow employee and supplier records.

b. Patients’ rights and responsibilities.

c. Professional and business ethics.

d. Continuous quality and improvement.

e. Safety and security of person and property.

f. Infection control.

g. Hazardous materials and waste.

h. Life safety and emergency preparedness.

6. Provides care appropriate to the age of the patients/clients/visitors served.

7. Ability to work and interact satisfactorily with a workforce and public which is ethnically and culturally diverse.

8. Responsible for performing other assigned duties which are related to the above and which fall within the scope of this job description.

Job Type: Full-time

*Please note this is a union position. The salary for an unlicensed person is $29.13/hr and for a licensed person is $35.37/hr.

*Please submit a cover letter with your resume.

DESCRIPTION:

Under the supervision of the Program Manager, the Psychiatric Social Worker provides case management and psychotherapeutic services to adults who qualify for Level 1 mental health services under Alameda County requirements.

QUALIFICATIONS:

1. Possession of a Master’s Degree in a Social Work, Professional Clinical Counseling or Marriage and Family Therapy accredited school/program.

2. Registered as an ASW/AMFT/APCC or possession of a State of California License as an LCSW/LMFT/LPCC/PsyD.

Unlicensed applicants must present a verifiable registration number issued by the California Board of Behavioral Science of their eligibility as an Associate Clinical Social Worker (ASW), Associate Marriage and Family Therapist (AMFT), or Associate Professional Clinical Counselor.

3. Knowledge of principles and practices of modern psychiatric case management, psychosocial assessment, psychotherapy and DSM-5.

4. Knowledge of principles and techniques of mental health education and mental illness prevention.

5. Basic computer skills (i.e. familiarity with Microsoft Word, Excel, etc.) and ability to navigate the internet.

DESIRED QUALIFICATIONS

1. Familiarity with the Harm Reduction model of Substance Use Disorder.

2. Experience working in a multi-disciplinary setting.

3. Familiarity with Alameda County Behavioral Health Services documentation and billing.

4. Experience with EHR; familiarity with EPIC a plus.

EXAMPLE OF DUTIES:

1. Interviews patients, relatives, friends, and others to obtain data on clients’ psychosocial functioning.

2. Designs and documents, with client assistance and agreement, client-focused individual service plans.

3. Learns and informs the clients of their right to privacy and confidentiality, the program grievance procedure(s), mandatory reporting requirements and program rules and services.

4. Gathers psychosocial data to complete a comprehensive mental health assessment, including diagnoses and identifying a potential course of treatment.

5. Assists client’s treatment team, which may include psychiatrists, psychologists, case managers, and primary care providers, in developing a program of treatment.

6. Participates in any county meetings and/or trainings as needed.

7. Works as a member of a treatment team.

8. Assists families with problems arising from clients’ admission to the hospital and in working out discharge and post-hospital care plans.

9. Monitors and arranges for disbursement of client funds as part of the BHCS Sub-payee program.

10. Utilizes resources of community agencies and provides linkages to care.

11. Maintains complete, timely and detailed client records comprised of assessments, treatment plans and progress notes.

12. Adheres to productivity requirements and submits required reports in a timely manner.

13. Cooperates with other departments, ACBHS entities and staff of other agencies to deliver effective care, treatment and services as needed.

14. Participates in community activities with health and welfare.

15. Performs other assigned duties not specified above but which are related and fall within the scope of psychiatric social work.

16. Performs all duties in compliance with correct departmental performance standards.

GENERAL REQUIREMENTS:

1. Attends work regularly and punctually (M-F, 8am-5pm); is readily accessible during work hours to peers; limits absences from own duty stations and limits visits and activities which distract others from their performance of duties.

2. Works cooperatively with immediate supervisor, department members and with other staff persons as required.

3. Treats all patients/clients/visitors with respect and courtesy.

4. Remains competent in skills required for position.

5. During the initial 30 days of employment, and for the continued tenure of employment, becomes and remains knowledgeable about and in compliance with agency and department policies and procedures in the following areas:

         Confidentiality of patient/client/fellow employees and supplier records.

         Patients’ rights and responsibilities.

         Professional and business ethics.

         Continuous quality and improvement.

         Safety and security of person and property.

         Infection control.

         Hazardous materials and waste.

         Life safety and emergency preparedness.

6. Provides care appropriate to the age of the patients/clients/visitors served.

7. Ability to work and interact satisfactorily with a workforce and public which is ethnically and culturally diverse.

8. Responsible for performing other assigned duties which are related to the above and which fall within the scope of this job description.

*Please note this is a union position. The salary for an unlicensed person is $29.13/hr and for a licensed person is $35.37/hr.

Job Type: Full-time

Pay: $29.13 per hour

School-based Therapist

Job description

Please submit a cover letter with your resume.

Provides EPSDT (Early and Periodic Screening, Diagnostic, and Treatment) school-based mental health services, including crisis intervention and case management services to qualified children primarily at MLK Elementary School (as well as other schools in the area).

REQUIRED QUALIFICATIONS:

1. Possession of a Master’s Degree in a Social Work, Professional Clinical Counseling or Marriage and Family Therapy accredited school/program.

2. Registered as an ASW/AMFT/APCC or possession of a State of California License as an LCSW/LMFT/LPCC/PsyD.

Unlicensed applicants must present a verifiable registration number issued by the California Board of Behavioral Science of their eligibility as an Associate Clinical Social Worker (ASW), Associate Marriage and Family Therapist (AMFT), or Associate Professional Clinical Counselor.

3. Knowledge of principles and practices of modern psychosocial assessment, psychotherapy and DSM-5.

4. Knowledge of principles and techniques of mental health education and mental illness prevention.

5. Basic computer skills (i.e. familiarity with Microsoft Word, Excel, etc.) and ability to navigate the internet.

6. Must possess a valid California Drivers license, maintain person auto/liability insurance and qualify for the Council’s automobile insurance.

7. Applicant must successfully pass fingerprinting clearance from the Department of Justice within the first 30 days of employment.

DESIRED QUALIFICATIONS:

1. Familiarity with the Oakland Unified School District.

2. Experience working in a multi-disciplinary setting.

3. Familiarity with Alameda County Behavioral Health Services documentation and billing.

4. Experience with EHR; OCHIN EPIC a plus.

EXAMPLE OF DUTIES:

1. Provides individual and group therapy in the school milieu; may provide services in the home, field or office if indicated and appropriate.

2. Provides case management services in support of the child’s school success.

3. Provides psycho-social assessments.

4. Provides and updates individual service plans that include measurable objectives based on assessment findings.

5. Develops effective therapeutic relationships with clients.

6. Brokers services that will enhance client support from other service providers and agencies.

7. May participate in school-based conferences.

8. Develops effective working relationships with school personnel and families of identified children.

9. Maintains case records and histories in accordance with department standards; prepares reports and correspondence as required.

10. May perform other duties that are related to the above and which fall within the scope of the Psychiatric Social Worker classification.

General Requirements:

1. Attends work regularly and punctually (M-F, 8am-5pm); is readily accessible during work hours to peers; limits absences from own duty stations and limits visits and activities which distract other from their performance of duties.

2. Works cooperatively with immediate supervisor, department members and with other staff persons, as required.

3. Treats all patients/clients/visitors with respect and courtesy.

4. Remains competent in skills required for position.

5. During the initial 30 days of employment, and for the continued tenure of employment, becomes and remains knowledgeable about and in compliance with agency and department policies and procedures in the following areas:

a. Confidentiality of patient/client/fellow employee and supplier records.

b. Patients’ rights and responsibilities.

c. Professional and business ethics.

d. Continuous quality and improvement.

e. Safety and security of person and property.

f. Infection control.

g. Hazardous materials and waste.

h. Life safety and emergency preparedness.

6. Provides care appropriate to the age of the patients/clients/visitors served.

7. Ability to work and interact satisfactorily with a workforce and public which is ethnically and culturally diverse.

8. Responsible for performing other assigned duties which are related to the above and which fall within the scope of this job description.

Job Type: Full-time

Pay: $29.13/hr unlicensed, $35.37 licensed

*Please submit a cover letter.

DEFINITION:

Under the direction of the Director of Behavioral Health and the Medical Director for SUDS the Program Director is responsible for direct clinical services, clinical supervision, and oversite activities including compliance with internal, state, county and federal regulations; the provision of high quality, cost-effective client care, and the reduction of funding dis-allowances from funding sources due to improper charting and billing. Compliance monitoring includes DHCS Narcotic Treatment Program Guidelines, Alameda County Behavioral Health Care Services guidelines, The Intergovernmental Agreement, and legislation, such as Title 22 that pertains to documentation and quality of care.

QUALIFICATIONS:

1 . The preferred incumbent will have at least 5 years experience working in Substance Use Disorders programs.

         At least 5 years of experience in a supervisory capacity.

         Familiarity with the guidelines and regulations pertaining to the standards of care and documentation for Narcotic Treatment Programs.

         Ability to establish rapport, systemically gather data, determine the readiness of the individual for treatment and change and apply accepted criteria for diagnosis of substance use disorders.

         Ability to analyze and interpret data to determine treatment recommendations and priorities.

         Ability to screen for co-occurring mental health issues; for psychoactive substance toxicity, substance toxicity, intoxication, and withdrawal symptoms; for danger to self or others.

         Able to demonstrate ethical and behavioral standards of conduct.

         A Master’s Degree in a behavioral health field, e.g. social work, psychology or other related field.

         An active license or registration (e.g., LCSW, ASW, MFT, AMFT, APCC, LPCC, PsyD) with the State of California Board of Behavioral Sciences. (REQUIRED)

         Requires a valid California driver’s license, a satisfactory driving record, and the ability to meet West Oakland Health Council’s requirement for insurance coverage.

         As a condition of employment, a physical examination and drug-free status is required.

EXAMPLE OF DUTIES:

1 . Develop, coordinate and manage quality management and regulatory compliance functions.

         Oversee and actively guide utilization review, confidentiality of records and peer review in accordance with federal, state, and local government requirements.

         Provide data to the Director of Behavioral Health and the Medical Director of SUD services regarding program operations.

         Work closely with SUD counselors to support ongoing compliance with quality service and documentation standards.

         Assist with implementation of Corrective Action Plans (Plans of Correction).

         Participate in CQI (Continuous Quality Improvement) meetings and committees.

         Review and certify all SUD charts for compliance with regulations.

         Plan, implement and provide continual monitoring of hard-copy documentation as well as electronic health records.

         Oversee data entry of all billable INSYST data and DATAR reporting has been completed as required by assigned staff.

1 0. Monitor and maintain all required program licenses and certifications in cooperation with the DBH and MD of SUD.

1 1 . Participates in Alameda County Behavioral Health Quality Assurance technical assistance activities, Quality Improvement trainings, and collaborative meetings.

Attend and participate in WOHC Continuous Quality Improvement meetings and projects

1 3. Conduct intake assessments for new clients.

14. Provide direct service for up to 10 clients.

1 5. Supervision of counseling staff and administrative staff.

1 6. Other duties as assigned.

GENERAL REQUIREMENTS:

1 Attends work regularly and punctually; is readily accessible during work hours to peers; limits absences from own duty stations and limits visits and activities which distract others from their performance of duties.

         Works cooperatively with immediate supervisor, with department members, and with other Council staff persons, as required

         Treats all patients / clients / visitors with respect and courtesy.

         Remains competent in skills required for position.

         During the initial thirty (30) days of employment, becomes and remains knowledgeable about and in compliance with the Council’s and Department policies and procedures in the following areas:

         Confidentiality of patient / client / fellow employee and supplier records.

         Patient’s rights and responsibilities.

         Professional and business ethics.

         Continuous quality and improvement.

         Safety and security of person and property. Infection control.

         Hazardous materials and waste.

         Life safety and emergency preparedness.

         Maintains a working knowledge about and in continued compliance with all of those areas listed under item (5) throughout your employment with the Council.

Provides care appropriate to the age of the patients / clients / visitors served.

8. Is able to work and/or interact satisfactorily with a workforce and public which is ethnically and culturally diverse.

Please submit a cover letter explaining how your previous experience fits with the requirements of this position.

DEPARTMENT: Behavioral Health

PROGRAM: NTP/OTP

POSITION: Program Manager

REPORTS TO: Director of Behavioral Health

APPLY:

WEST OAKLAND HEALTH COUNCIL, INC.